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Cake/Cookie TerminologyFrosting Type/Coverage Buttercream - Traditional frosting covering cakes Cream Cheese - Available September 1, 2025 Fondant - Sugar Paste used to cover cakes or add additional design elements Ganache - Chocolate and Heavy Cream mixture used underneath fondant covered cakes and carved/novelty cakes. Royal Icing - Used in decorating sugar cookies Filling Type By request a specialty filling can be used in between the cake layers. This can include fruit/jam, custard or other fillings. If a filling is not chosen, buttercream will be used in its place. Carved/Novelty Cakes Carved/Novelty Cakes are structured cakes carved to fit a specific template/design. The sky is the limit with these styles of cakes. Layers vs Tiers Layers refers to how many layers of cake are in each tier. Our cakes traditionally have 3 layers of cake. By request a cake can have additional layers of cake. Tiers refers to how many cakes are stacked on top of each other.
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StorefrontAs a cottage baker, I bake in my home kitchen and do not have a storefront. All PRODUCTS ARE PREPARED IN A PRIVATE RESIDENCE THAT IS NOT SUBJECT TO GOVERNMENTAL LICENSE OR INSPECTION.
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Best Time to BookCustom Orders - it’s best to place these orders at least 2-3 weeks in advance. Too early isn’t a thing! Weddings - 2-3 months notice is preferred but depending on the time of year, we may be able to make a miracle happen for you. Miracle Rush Orders (Less than 7 days Notice) - Granted by request with an additional "Miracle" Rush Fee pending availability
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Place an OrderPlease use the custom cake request form on our site or send an email to crystals_bakeshoppe@yahoo.com We’ll need to ask the following questions: When is the event? How many guests will you be serving? What flavor cake would you like? What flavor buttercream would you like? Do you have an inspiration photo? Are there any allergies that I need to be aware of? Keep this in mind for a quick and seamless consultation!
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Minimum OrdersWe require a minimum order 12 (one dozen) on all treats.
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ShippingAs a Texas Cottage Bakery, I am able to ship stable items across the state of Texas only.
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DeliveriesGenerally, we prefer to meet you at a public location for everyone’s safety. However, as an alternative we can deliver your order directly to your event location, allowing you to focus on your event preparations without the added stress caring for a cake. With this option, we are available to address and resolve any issues while on-site, ensuring a seamless experience.
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PackagingAll orders are packaged in custom boxes for travel and safekeeping. Cookies and treats can be individually packaged upon request and for a minimal surcharge.
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StorageCookies Can be stored in airtight bags/containers and left on the counter for up to 2 weeks. Can be frozen in airtight containers for approximately 3 months. If cookies were frozen, in order to defrost them, you will need to leave them in the airtight container on the counter overnight. Once they have come to room temp you can then remove them and unpackage them. Cakes If cakes are delivered a day prior to the event, they will need to be kept in their box and refrigerated. Take cake out 2 hours before cutting and serving. Store leftover cake in an airtight container.
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Payment DueWe require an 50% deposit in order to hold a date. That deposit is refundable up until midnight 8 days before your event is scheduled. After that time, we have already started prepping items for your order and no refund will be given. The balance is due when you receive your order.
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RefundsOnce an order has been placed and payment has been received, a refund may be offered up to 8 days prior to the booked date. Within 8 days of your booking, work has already begun on your request and no refunds will be given. Once your amazing desserts have been delivered, if you are in anyway unhappy, please reach out to us with your concerns, so that we may address them immediately.
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Miracle Rush FeeWhile we are unable to accommodate all last-minute orders, we will make every effort to assist you. Orders placed within seven (7) days of your event, will incur a 15% “Miracle Rush Fee” based on your your order total. Orders placed within forty-eight (48) hours of your event will incur a 25% “Miracle Rush Fee” based on your order total.
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Special Dietary RequirementsWe offer gluten free, sugar free, egg and dairy free options upon request. Please note that while my kitchen and home are cleaned daily, and all utensils and appliances are sanitized after each use, Crystal's BakeShoppe is not a certified allergen-free kitchen. As such, there is a risk of cross-contact with ingredients containing allergens. Thank you for your understanding.
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Common AllergensAll recipes may contain or come in contact with common allergens such as milk, eggs, wheat, soy, tree nuts, peanuts . Please ensure that we are made aware of any allergens and we will do our best to accommodate.
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